HOW TO FILE A COMPLAINT
To file a complaint, please contact Convera using the information below:
Telephone: +852 2853 9867
Our Complaint Resolution Process
Convera will investigate and provide a resolution to you in accordance with the Convera Customer Complaint Handling Policy. As soon as we have established all the facts and completed our investigation, we will provide you with a final response, no later than 30 business days.