COMPLIANCE AND LEGAL

Convera services in Hong Kong are provided by Western Union Business Solutions (Hong Kong) Limited, company number 1474270.

Convera and its associated entities are subject to a wide range of laws and regulations. Each legal entity has a team dedicated to addressing these areas. For more information please see below.

Fraud Awareness and Protection

We take online fraud seriously and want to make sure our clients stay informed on how to protect their personal information. Click here for more information.

 

Data Security

Western Union Business Solutions establishes procedures and employs technology to help protect your information. If you have questions about compliance or data security, please email us at CustomerServiceHK@convera.com

 

Disclosure Documents

If you're interested in any of the following products and services:

  • Forward Exchange Contracts

  • Wire Transfers

  • Foreign Drafts/Cheques

Then you should download, read and consider the relevant Western Union Business Solutions (Hong Kong) Limited disclosure document shown below.

Forward Exchange Contract PDS (.PDF)

Terms & Conditions (Spot Foreign Exchange and Remittance and Forward Contract) (.PDF)